Mailbox Disabled (Password Change)

Created: Aug 03, 2015 03:44PM PDT      Updated: Dec 09, 2015 10:44AM PST
Did you receive a notification that your integrated mailbox has disabled within TalentBin? Don't worry, this issue can usually be fixed in a matter of minutes!

Most likely, the disconnect was caused by an email password change (i.e. a monthly password change required by your IT team, a manual change you made to your password, etc.). So, all we need to do is update your email password in TalentBin:

Steps

1. Navigate to your
Manage your CRM Settings page (under Account Preferences)

2. You will notice an error icon next to your current mailbox:
3. Select the pencil icon to edit the settings of the mailbox, and then enter in your new password:
4. You will notice a successful notification at the top of the screen if the integration was successful. You're all set!

Did the password update solution not work? Please let us know at support@talentbin.com or by calling your product specialist right away to get it reconnected!

See Also:
Q​uestions? Thoughts? Either c​ontact your Product Specialist, reach out to us at support@talentbin.com anytime, or leave a comment below!
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